Tickets - FAQ's
Welcome to the Husky Ticket Office Frequently Asked Questions page! We hope this will help you find the answers you need to make your gameday a good one. For information regarding any topics not included, please email us at tickets@uw.edu or call 206-543-2200.
How do I purchase tickets?
Visit GoHuskies.com/tickets to see a list of ticketed sports and events.
Why can't I leave a single-seat gap between purchases?
In order to make the best use of available seating and accommodate as many fans as possible, we are unable to leave single-seat gaps.
What are the age requirements for children?
Children aged two (2) and under are admitted free of charge, provided they sit on your lap and do not interfere with other fans’ viewing experience. Children aged three (3) and over require a ticket to all Husky sporting events.
What accessibility seating options are available?
In accordance with federal ADA requirements, accessible seating options are available on both a season and single game basis. Purchases can be made online or by contacting the Husky Ticket Office at 206-543-2200 or tickets@uw.edu
What payment methods are accepted?
UW Athletics facilities are cashless and only accept credit/debit cards for ticket purchases, concessions, and merchandise.
How can I get information about upcoming ticket sales?
Ticket information is available at our GoHuskies.com website or you can subscribe to Husky e-News.
How do I access, transfer, or resell my mobile tickets?
Access your mobile tickets through your UW Account Manager on a mobile device or desktop. For additional information to transfer or resell your tickets, here is a how-to guide.
I cannot find my tickets. What should I do?
Husky Athletics tickets are digital and can be accessed on your mobile device. If you’re having trouble locating your tickets, ensure you are logged into the correct account or follow the steps to access your tickets.
Can I resell or give away unused tickets?
Yes, you may resell or give away any tickets you are unable to use. The Husky Ticket office does not accept back any unused tickets.
How do I update my account contact information?
You may update your account by logging into your UW Account Manager and clicking the “edit” button next to the information you wish to change. Season Ticket Holders may also contact their account manager for assistance.
Can I change the name on my ticket account?
Name changes may only be completed when the account is transferred to another person.
How do I transfer ownership of an account?
All account transfers must be submitted in writing and signed by the current Season Ticket Holder or their legal representative supported by legal documentation as reasonably requested. The Husky Ticket Office reserves the right to refuse any account transfer. Contact us at 206-543-2200 or tickets@uw.edu to request Priority Transfer paperwork.
How do I renew and pay for my season tickets?
Season ticket renewals are sent annually to Season Ticket Holders via email. Account holders should log into their UW Account Manager to pay for their season tickets and seat-related gifts (if applicable) by the stated renewal deadline. Interest free payment plans may be available. Accounts may also be renewed by calling the Husky Ticket Office at 206-543-2200.
How do I improve/upgrade my seat location or add seats?
Each non-reallocation year, all renewed Season Ticket Holders have the opportunity to improve their seat locations. Upgrade windows are assigned by Tyee Club priority point ranking (football, men’s and women’s basketball) or assigned a general time frame (volleyball, softball, and baseball) and will be communicated via email. If there is a difference in price, payment will be collected immediately or added to the existing bill plan.
What happens if I don't renew or cancel my season tickets?
If you choose not to renew your season tickets, you will forfeit any points attributed to consecutive years of purchase. If you decide to buy season tickets in the future you will restart your years of purchase from zero (0). Any points attributed to gifts/donations or Tyee Club membership will be maintained.
More information on the Tyee Club and Tyee Club Priority Point System.
Can I add seats to my existing account?
Yes, you may add season tickets to your account during the annual upgrade period for your sport. Ticket limits vary by sport.
What is the Tyee Club, and how does seat-related giving work?
In 1976, the "Tyee Club" was established to create greater interest and financial support for all of Washington's athletic programs.
More information on the Tyee Club and Tyee Club Priority Point System.
Are ticket costs included in my Tyee Club payment?
Ticket + amenity costs are invoiced at the same time as your Tyee seat/parking/moorage-related gifts. While you will submit your payment information for both at the same time, the charges will show as two separate payments on your credit card statement.
How do I purchase tickets for away games, bowl games or post-season events?
Away game and bowl game tickets are a benefit available only to Football Season Ticket Holders and standing members of the Big “W” Club by logging into their UW Account Manager. Away game tickets are available until a mid-summer deadline while supplies last and will be allocated first to Tyee Club members by priority rank and then to general Season Ticket Holders by priority rank. Tickets will be delivered via mobile the Monday prior to the game.
Bowl game tickets go on sale in early December and will have a purchase deadline shortly thereafter. Seats will be assigned first to Tyee Club members by priority rank and then to general Season Ticket Holders by priority rank. If there is remaining availability, tickets may be offered to UW Alumni Association members through the UWAA office at 206-543-0540. Tickets will be delivered via mobile.
Season Ticket Holders for Men’s and Women’s Basketball will have an opportunity to purchase Big Ten and NCAA Tournament tickets through UW.
Postseason events that are hosted at UW will be put on sale by the Husky Ticket Office once all details are finalized. Other postseason events on the road are generally handled by the hosting institution/facility.
How can I buy student tickets?
View Dawg Pack student ticket information
Am I eligible for the faculty/staff discount?
UW Faculty/Staff who are employed 50% or more of a full-time position at all UW campuses are eligible to receive discounted tickets for applicable events. In addition, those retired through the UW system or are a surviving spouse of a UW employee/retiree may also receive the discount. The account must be in the name of the employee/retiree/surviving spouse. Accounts are audited annually for eligibility.
How many discounted tickets can I purchase?
Eligible employees/retirees may purchase two (2) season tickets at the discounted rate for football, men’s basketball, and women’s basketball. Single game quantities, if available, are dependent on event and ticket availability.
Can I transfer a faculty/staff account?
Yes, you may transfer your account to another family member. All account transfers must be submitted in writing and signed by the current Season Ticket Holder or their legal representative supported by legal documentation as reasonably requested. If the new account holder does not qualify for the faculty/staff discount they will be required to pay the full price at the next season ticket renewal. The Husky Ticket Office reserves the right to refuse any account transfer. Contact us at 206-543-2200 or tickets@uw.edu to request Priority Transfer paperwork.
Where and when can I pick up tickets at Will Call?
The Husky Ticket Office operates Will Call at the Graves Building (3910 Montlake Blvd NE) during regular office hours, 9am-4pm, Monday-Friday. Will Call is transferred to the appropriate venue's ticket box office for every event.
- Husky Stadium – between Dawg Pack and Northwest entrances
- Football – opens 3 hours before kickoff, closes at halftime
- Alaska Airlines Arena at Hec Edmundson Pavilion – between Southwest entrance and Husky Team Store
- Volleyball – opens 1 hour before first serve, closes after 2nd game
- Men’s Basketball – opens 90 minutes before tipoff, closes at halftime
- Women’s Basketball – opens 1 hour before tipoff, closes at halftime
- Gymnastics – opens 1 hour before meet, closes at end of 2nd rotation
- Husky Soccer Stadium – Southwest corner of the stadium adjacent to Husky Ballpark
- Men’s and Women’s Soccer – opens 1 hour before kickoff, closes at end of halftime
- Husky Ballpark – Northwest corner of stadium adjacent to Husky Soccer Stadium
- Baseball – opens 1 hour before first pitch, closes at the end of the 4th inning
- Husky Softball Stadium – Northeast corner of Husky Stadium adjacent to Dempsy Indoor
- Softball – opens 1 hour before first pitch, closes at the end of the 3rd inning
Can I leave tickets for someone else to pick up?
Yes, you may leave tickets for someone else to pick up. Photo ID is required to collect tickets from Will Call.
Is there a fee for printed tickets?
Yes, there is a fee to have your mobile tickets printed to paper. Prices are based on sport and season.
When do gates open for each sport?
Football: two (2) hours before kickoff
Soccer: one (1) hour before kickoff
Volleyball: one (1) hour before first serve
Basketball: one (1) hour before tipoff
Gymnastics: one (1) hour before meet start
Baseball: one (1) hour before first pitch
Softball: one (1) hour before first pitch
What is the clear bag policy? What can I bring to the game?
Clear bags are required at all UW Athletics facilities. Approved bags include clear plastic, vinyl, or PVC bags that do not exceed 12” x’ 6” x 12”. View the clear bag policy and permitted items.
What transportation and parking options are available?
There are a number of ways to get to the game. See gameday transportation information.
What should I know before arriving at the venue?
Are ticket purchases refundable or exchangeable?
All ticket sales are final. We do not accept refunds, cancellations or exchanges. The University of Washington reserves the right to change game times, dates, or locations without issuing refunds.
What happens if a baseball or softball game is halted by weather?
Fans should visit the official Baseball webpage or official Softball webpage or team social media accounts for game postponements, cancellations or other contingencies due to weather.
Halted game: no winner is declared and the game will continue at a later date.
Cancelled game: no winner is declared and the game will not be rescheduled.
- Halted games: In the event that the game is not considered an official game (five (5) innings played or Washington leading after the top of the 5th), all tickets to the halted game are valid for the continuation of that game. If the halted game initiates a doubleheader the following day, the original ticket may be valid only for the continuation of the halted game unless otherwise noted. No refunds will be issued.
- Cancelled games: If a game is cancelled (or rescheduled), ticket holders may exchange their original ticket for a ticket to a future regular season game, subject to availability. Fans may exchange tickets at the ticket box office on gameday or at the Husky Ticket Office (3910 Montlake Blvd NE) during normal business hours. Ticket holders must present the original ticket to the cancelled game in order to exchange tickets. No refunds will be issued.
Please note that remaining credit from premium games exchanged for non-premium games will not be refunded.
Can tickets be resold?
Ticketholders may resell their tickets by logging into their online UW Account Manager
What are the ticket broker guidelines and restrictions?
The University of Washington Department of Intercollegiate Athletics defines a ticket broker (Broker) as any person or entity located and/or operating in the United States, Canada or Mexico, who is determined to be involved in regularly reselling tickets whether or not for profit. For the purposes of this statement, the term Broker includes a person or entity who is regularly engaged in the business of reselling tickets, who sells more than 12 tickets (regardless of the number of events) during any 1-year period. Someone who is NOT a Broker is a person or entity who obtained the tickets for their own use, or the use of their family, friends, or acquaintances.
If the University of Washington Department of Intercollegiate Athletics determines that any Account Holder for any University of Washington sport and/or competition, has purchased tickets for the primary purpose of reselling those tickets, the Account Holder may be classified as a Broker. Brokers are not eligible for Account Holder benefits, pricing, and seat locations. The University of Washington Department of Intercollegiate Athletics reserves the right to cancel and refund any ticket purchase made by anyone determined to be a Broker.
Brokers are only eligible to renew their existing season tickets. Once seats are dropped from non-renewed accounts they cannot be regained. Brokers are not eligible to add season tickets to an existing account, purchase season tickets to other sports, or purchase single game tickets (including away games or post-season events) to any sports.
What are the terms and conditions of ticket purchases?
UW Athletics reserves the right to change event time, date or location without issuing refunds. UW Athletics only guarantees seating for tickets purchased through the Husky Ticket Office or other authorized agencies affiliated through the ticketing platform currently used therein. UW Athletics reserves the right to refuse admission to the bearer of the ticket upon refunding the ticket price. Tickets may not be used for advertising, promotion, or other trade purposes without the express written consent of the University of Washington. For a complete list of items allowed into UW Athletics facilities and other policies, please visit GoHuskies.com.
By visiting the University of Washington, or using this ticket to gain entry to a University of Washington facility, you voluntarily assume all risks incident to attending an event such as the one for which this ticket was issued. These risks include but are not limited to: personal injury (including death); the risk of exposure to communicable diseases; viruses, bacteria or illnesses, or the causes thereof; sickness; or, lost, stolen or damaged property; whether occurring before, during, or after the event, however caused.
No refunds or exchanges are accepted for UW Athletics tickets. Purchase or use of this ticket constitutes acceptance of these terms.
How do I contact the Husky Ticket Office?
Phone: 206-543-2200
Email: tickets@uw.edu
Office: 3910 Montlake Blvd NE, Seattle, WA 98195
Business Hours: 9am-4pm, Monday-Friday (except holidays)
What information should I include when requesting account help?
Please be ready to provide your name, ticket account #, email address, and phone number.
Where can I find additional sport-specific ticket information?
Please visit gohuskies.com and click on the “TICKETS” drop down for more ticketing information.
Where can I find rosters, schedules, and news about UW Athletics?
Please visit gohuskies.com and click on the “SPORTS” drop down for information about all of our sports.
3910 Montlake Boulevard
Graves Building Room 101 // Box 354070
Seattle, WA 98195-4070
(206) 543-2200
tickets@uw.edu
@UWTickets
